FILIPINOS nonetheless opt for face-to-face transactions over on-line banking despite the robust penetration of mobile technology inside the Philippines, a regional survey via records technology firm Unisys has observed.
The survey consequences got here amid growing problem over cybercrimes, in addition to technical system faults that these days hounded a few banks.
Unisys Financial Services Solutions director Ian Selbie solutions questions during a pressconference talks on Unisys studies exhibits Filipino consumers opt to financial institution at branches rather than online however display robust readiness for mobile chanels. PHOTO BY BOB DUNGO JR.
Unisys stated that among Asia-Pacific survey respondents, Filipino clients have been maximum probably to make transactions in a financial institution branch, even as fifty four percent of them said they have been aggravated with the aid of lengthy financial institution queues.
Also, 51 percentage of Filipino clients felt safe but pissed off when their credit cards were frozen because of suspected fraud, 30 percentage felt more secure, and 5 percentage felt annoyed.
The survey had one thousand Asia-Pacific respondents elderly 18 years vintage and above.
Unisys stated banks have to enhance virtual generation with the aid of taking note of customers’ banking experiences.
The survey consequences got here amid growing problem over cybercrimes, in addition to technical system faults that these days hounded a few banks.
Unisys Financial Services Solutions director Ian Selbie solutions questions during a pressconference talks on Unisys studies exhibits Filipino consumers opt to financial institution at branches rather than online however display robust readiness for mobile chanels. PHOTO BY BOB DUNGO JR.
Unisys stated that among Asia-Pacific survey respondents, Filipino clients have been maximum probably to make transactions in a financial institution branch, even as fifty four percent of them said they have been aggravated with the aid of lengthy financial institution queues.
Also, 51 percentage of Filipino clients felt safe but pissed off when their credit cards were frozen because of suspected fraud, 30 percentage felt more secure, and 5 percentage felt annoyed.
The survey had one thousand Asia-Pacific respondents elderly 18 years vintage and above.
Unisys stated banks have to enhance virtual generation with the aid of taking note of customers’ banking experiences.
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